I was incredibly nervous, given my horrible experiences with rental car companies as of late... Turns out, it wasn't nearly as bad as I imagined it would be!
The line was short (only one person ahead of me) and the clerk at the counter (Allen) worked quickly and courteously... I may have been inside for a total of 10 or 15 minutes... That includes the waiting and my own check-out...
The return went just as smoothly... (I did take care to take a photo of the gas tank on F before we relinquished the car. Lesson learned, Avis!) They did an odometer check and we were all set... Less than 5 minutes to check back in... It was a decent experience...