There have been reviews on here about this place, which shows they aren't that great. This is a more detailed review of our experience:
- We had an 8 pm reservation for 4 people. Instead of being given a table for 4, we were given 2 round tables in the bar area with high traffic of people pushed together. Even the first person for our party to arrive had given my name on the reservation to which no one seemed to be certain if we even had one. I have read on other review sites that this is not the first time this has occurred. I truly think this needs to be handled better. We were hoping that we were going to be given a better table eventually which never happened.
- As mentioned above our reservation was at 8 pm, and we really didn't receive any food until after 9. We did order as soon as someone was able to serve us.
- The runners bringing out the tapas plates had brought the wrong dish to our table 2 times before we even got out first dish. It did occur with other dishes as the night wore on. Since we were seated in the bar area, it looked like to us that the bartender was not only making drinks for the entire restaurant, but trying to take care of the tables out front as well. That doesn't seem logical as being the bartender itself is a full time job. Even though he did apologize to us for the constant mess ups I don't feel there was enough done about it to address it. One of the people at our table even had to ask for bread. Taking the initiative approach to do these little things without the customer having to ask for it would go a long way.
- The Paella which we were advised to order at the start of our night, given that it takes 45 mins to an hour to make arrived midway through us receiving our other tapas plates. We assumed that this would be the last serving to come out as the small tapas dishes would build up to it. We were not even done the Paella dish and constantly kept being asked if we wanted it cleared off, and that was about the most attention we received all night.
- My wife had ordered another drink on the menu but the bartender brought her the same drink she ordered in her first order which was incorrect.
- I am not sure if your restaurant offers any kind of dessert or anything of that sort, and likely we'll never know as it was never offered to us. Long after our plates were cleared it was only till one of our friends at the table flagged down the bartender for the bill which he brought to us in not even a minute.
That about sums it up!