Steve did an amazing job. I called my regular pest control company and they said someone would be out in 4-6 hours to quote me a price and then they would send someone else out to fix the problem. Steve on the other hand answered his phone immediately, showed up about 2 hours later and gave me a status when he was running 10 minutes late.
It turned out we only had scout bee's, no colony, so he charged me less than 1/2 the usual price and gave us a 30 day warranty. Great experience overall.