Love Lulu she is,the best nail technician/owner EVER! She really caters to what you want and never rushes you. I feel with a lot of nail salons in the valley we are just fast business for them so you are in and out with no relationship built with the customer. And I also feel and in fact KNOW that some of those ladies are rudely talking about you in another language while they are scrubbing your feet. Lulu works with you one and one. I like her focus and dedication to her clients. She has featured her work on my nails on her website, which always makes me feel special.