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| - I'm still waiting on my slice after 25 minutes, and there's no one else here.
But for an actual review (as this example of service happens ALL THE TIME when I eat lunch, which is at 2)... Their pizza is fantastic, but can come very dry. So order marinara on the side if you like a saucy pizza. Sadly, you may have to specify WARM marinara (as I've gotten freezing cold sauce in a cup before, like she took it out of the fridge). The pasta is pretty good, a little bland, but after adding veggies, s/p and some parm, it's very good. Honestly, I really like the crust, and that keeps me coming back. The service is SUPER spotty, like 50% good/bad at either location, but the pizza is great (with a side of sauce). :D The salads will never steer you wrong, nor will the tomato red pepper soup.
This is the only place I will order a side of sauce to finish off the crust with; I love it that much. Otherwise, pizza bones go in the trash.
9/13/11
I went to the east side site the last two days in a row, and today to the west. Both times at east I had excellent service and awesome food. Today at west, I had a server who I think was management, as he was on the phone and had a laptop out, and was trying to train someone (even though there was a regular server there). My glass was empty through most of the meal (got a refill at the very end) and when I asked for marinara, he brought out pizza sauce. I realize this is nitpicky (because at least it was warm), but it wasn't what I asked for. I don't much care for their pizza sauce, but LOVE the marinara. This has happened quite a few times (only at west) that a server has self-corrected my order (and charged me for it).
I also get the mac n' cheese pretty frequently, and it has never been the same twice. It may be a small reason to downgrade to two stars, but nothing is ever consistant.
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