The staff and service management are on point, friendly and engaging. So we will begin with 5 stars just on that alone. I have frequented this location so this review of staff is based on 10+ visits. The kitchen tonight wasn't executing on quality. Not only was my medium steak well done it was cut numerous times and overly drenched in sauce. My husband had to slice his own chicken and peppers in the pasta which was plopped on top of a bed of noodles and sauce when it arrived at our table... Minus 1.5 stars for that.
They must have ran out of glasses so our fountain beverages came out in bar glasses that weren't clean minus .5 star. The floor looked as if a 5 year old took to it...food, sticky substances you name it so .5 of a star loss. I get that its Sunday and it was busy and they were short staffed so .5 star gained for effort.
All in all it seemed chaotic and wasn't worth the 45 minute wait so for experience I subtracted 1 more star. I would visit this location again for convenience but not by choice.