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  • My water heater broke down and drained all over my garage on Sunday morning. I contacted my home warranty and AM -PM plumbing was assigned to me. Needless to say I didn't get a call until Monday morning despite that they advertise 24 hour help. A gentleman called and came out on Monday morning. He took 10 min to say my water heater was still under warranty. So I figure 'No big deal', right?? Wrong! They call me late on Tuesday (now 2days with no hot water) and say that they can come out on Thursday - 5 days without hot water. Ridiculous. I fired them and called another plumber. I guess home warranty work doesn't pay enough to make my job a priority...we'll then stop working for the home warranty companies.
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