I bought a new car there in 2013 and have been getting my oil changes there and have been happy with the service until I noticed they weren't rotating my tires during oil changes. Last time I was there, I asked the service rep why my tires didn't get rotated as they advertise with their oil changes and he said they only do it after they see wear on the tires. This is complete BS. Rotating tires is part of PREVENTATIVE maintenance. Once the damage is done, you can't reverse it, and now I have one tire that is bald and needs replacing and the rest are fine. Needles to say, I no longer get oil changes there.