The staff in back who provide physical therapy are professional, friendly and efficient.
I can't say the same for the front desk. There are two gals in particular who could use some customer service training. I always felt when checking in as if, I was putting them out. They never smile, greet/acknowledge you, say good morning or boo! They were not friendly and one time it appeared two of them ganged up on one gal while correcting her in front of the waiting area about placing files. These two women displayed poor office protocol in front of the public. When checking out, I hated to go to any of the two front desk gals who acted like you were putting them out by having to make another appointment or take your co-pay. Never ever said a word such as thank you, good bye or go to heil. Get rid of the people that make a business look bad and hire staff with good customer service and want to work.