It was very easy to get a grooming appointment at the last minute (which I appreciate because I never plan ahead for some reason) and they were able to accommodate me for boarding during the busy summer months. The staff are pet-friendly and my pom was happy and calm when I picked her up.
The only problem I have is the location- not the address- but the road itself. It's awful and full of huge potholes and it's a dead end of a business park, so you have no other access options. Other than the risk to your alignment, it's a great place for pets.