First, let me state that I haven't actually purchased furniture from this store, nor will !!!! I am moving to Las Vegas and I am purchasing many things online. I've made some purchases from Ashley but found a few things I like from Walker. Well............. I have tried to call several times only to be put through to a vm, no return calls yet, and it's been almost 2 weeks since I left the first one. I've even sent them email, nope, no response from that either. Needless to say if they can't get back to a potential customer well, I guess they do not need the business. And by their lack of response I can only guess how bad their customer service would be. So thank you Walker, you made the decision to buy elsewhere rather easy.