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| - It was so hot that I felt like I couldn't breathe, and my animals were constantly panting! I knew we were going to get sick if this kept up. After calling out Number 1, Ellsworth, Alaskan Quality, Sun Country Heating and Cooling, Gibson Air, and Dekes (and having most of them try to charge me for estimates even though I had specifically asked their scheduling receptionist if they would be giving me free estimates- one even went so far as to call their home office to tell on me and try to manipulate me and coerce me into paying for something I had been told would be free, and then having several of them "repair" my unit and still being left without A/C in 100 degree temperatures ), I was at my wit's end! ALL 6 of them had told me that I was going to have to buy a new unit, and the cheapest they were pricing was $4,135!!! And that was for a "crappy" unit that wouldn't do what I needed while being an electricity guzzler and would break down so I'd have to buy a NEW one in just a few years! If I wanted something that would actually run AND cool my house I was looking at a minimum $6,000!!!
But then Innovative Air came in and said that the problem was that my FAN needed to be replaced and since it looked like no one had even cleaned my unit let alone given it a really good exam and analysis it was possible that the problem was that all the other companies were just looking at how old my unit was and wanted to fatten their wallets (my words, not theirs).
After having 6 other "highly rated" companies come out and tell me I was going to have to buy a new unit, I was extremely skeptical. Innovative Air was offering to charge me 1/10th of what the others were telling me was the MINIMUM I'd have to pay to get any relief from the sweltering heat! It was too good to be true (hence my skepticism), and it was extremely hard for me to turn my back on the advice of all those other "experts," especially since I'd purchased a unit for the other side of my house from one of those competitors just a couple of years ago and thought maybe I could trust them. But it was just a little bit harder for me to part with $6,000 for a semi-decent machine without at least giving them and their better news a shot. So after a lot of inner arguments, I decided that if they were wrong then I would just consider the money I paid them to be part of the cost of the new A/C unit I'd be buying from one of their competitors, and I gave them a try.
You're not going to believe the next part- within a couple of hours of the technician switching out the fan, my A/C was RUNNING!! The air was COOL in my house, the entire side of my house was COOL, and that night I was actually able to sleep comfortably on my bed!!! I was thrilled!
Thank you so much Innovative Air for saving me and those I love from these horrendous temperatures and from the hands of those who either didn't care enough to help us, were too inept to do the job, or were trying to steal money I don't have! Thank you for your honesty, your professionalism, your knowledge, and most of all for the cool air that I have in my home now thanks to you!!
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