I am sorry to hear about Gary, his family has my deepest sympathy!!! I have been coming to this store for years, probably 8 to 10 years. Gary may have made a mistake on math with the other review i read, however, my experience was always good with Gary. Gary was very clean, never touch the inside of my lids always wiped down the bottles. And if I had a problem he would at least try to help me. Having said this I am now speaking to the owning, I believe Gary said was his nephew and he lived in California. The other gentleman that you have in there now does NOT SPEAK ENGLISH. His hygiene is NOT EXCEPTABLE. He doesn' t understand the register to give a receipt. I get 20 gallons every 2 weeks, unfortunately, if this gentleman is there in two weeks when I come again I will go elsewhere for now on. Im sure he is a nice man, however, not the right employee for this job.