After recently moving to Ohio my husband and I were in search of a new washer and dryer. We went to Home Depot and Lowe's and felt invisible. We received absolutely no greeting nor customer service. We then left and went to Best Buy, where we were immediately greeted at the front door and shown all the new washers and dryers. Brandon was our sales person and we received excellent customer service. Our appliances arrived today and the installers were fantastic. We will be shopping at Best Buy more often.