| rev:text
| - I came here for a little birthday dinner with my boyfriend. We were both impressed with the ambiance of the place- the seating, lighting, and decorations were, for a lack of a better word, "cool". The food- very tasty. We had the veal meatball apps and both ordered the 8oz fillets.
The really "blah" experience of the place, however, was the service. Our waiter neglected to give us any bread for the table, and I only noticed this after everyone else except my party did not have any. When I asked our waiter, he told us he would get us some, but it never came. It took more than 15 min after we were done with our app for our waiter finally took the dirty plates away from our table, and then a half our for our main courses to arrive. This was further aggravated by the fact that our waiter took away our silverware along with the dirty app dishes. After we got our main courses delivered to us by a runner, I was very surprised that our waiter didn't come to check on us to make sure everything that we ordered was to our liking, which it obviously was not since we were missing forks and knives!
I had to stand up from the table and grab a runner who get us our new silverware. It was pretty frustrating considering our waiter was the one who told us to leave the dirty forks and knives on the app dishes because he'd get us new ones.
Our waters were empty during the 40+ min of waiting for our main course, and our waiter failed to refill the bottle of water on the table. I was already so frustrated with his performance as a server, that we agreed it would be too much hassle to even ask for a basic service that you would expect to have at any food establishment.
Another thing- I actually noticed that the runners were more enthusiastic and friendlier instead of the waiters. I wanted the smiling, accommodating runner to be my waiter instead of the one we had! I tried to find him after our meal so that I could tip him personally, but he was no where to be found.
Management- if you ever read these reviews, please take note! Your food is great, it's the service that absolutely needs a *NECESSARY* overhaul.
I will not be returning, or suggesting this restaurant to my friends.
|