I will admit, I am being somewhat unfair and biased here. For the so called 2nd biggest comic book shop in the USA, I was not at all impressed. The indie stuff that could be found was a) few and far between, and b) the stuff you wouldn't want to read anyway. Extremely limited toy collection. Almost no clothes. Certain ongoing series were entirely missing. There was a lot wrong with this place... (not to mention the guy pointed out to me that the checkout hadn't been updated to the modern standard.... but that was no big issue to me)
What made me not give this place a 2 or even 1 star flop rating was the level of cleanliness and friendliness demonstrated in this place. I would say that this is the most "professional" comic book shop I have ever been in; almost office like. The charm of most comic shops consists of the fact that they are a bit grungy and cluttered; this place was pristine, and it worked.
The collection of trades was AMAZING. That also saved this place. I have never seen so many in any of the stores I've been in (including both comic shops and big name book stores.)
The parking/location weren't very accessible, and it felt out of place for a comic "community".... but it did feel somewhat.... appropriate.... inside of the store. This isn't my kind of thing at all, but for introducing a more business class/forward community of individuals to comics, this place works.