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  • Nuh uh. Nope. No no no. My daughter wanted to eat here for her birthday this year, having eaten at the one downtown successfully 4 years ago. Her birthday, her pick. Plus, she delights in the free mug of soda and balloon. She's a birthday sell-out and I think that must be how they suck you in. But, I digress. Our order took an aggravatingly long time to arrive and our glasses remained empty after having drunk their contents while waiting. There was a Packers game on and many of the wait staff were watching that. I don't know if that was the hold up, but it was a bit irritating. When our meals finally arrived, my children discovered that the insides of their burgers were very pink. Waaaaay too pink for medium well, which they ordered. It was scary pink and super soft--like raw hamburger generally is. When I told our waiter about it, he was completely uninterested in helping fix the situation, and instead, argued with me about it for quite a while, finally saying, "That's what medium well looks like" in a tone that suggested that I was simply too stupid to know the difference. I'm not. Finally I convinced him to humor me and take them back to be cooked through. He did so with a smidgen of contempt. As a side-note, my husband's burger was to be well done and was also pink, though not raw. Still no drink refills. No one offered a discount, a refund, a free soda while we waited, and especially not an apology. Obviously we won't be back.
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