The motor / regulator that rolls my passenger window up and down broke, so I decided to give the Auto Shop a try based on a coworker's recommendation. The Auto Shop quoted me less than the dealer and it's convenient for anyone who works downtown.
The service was quick and professional, and they guy who runs the place is really nice and personable. They even offer a shuttle service where they'll pick you up / drop you off. I walked to work but had them pick me up in the evening and they were right on time.
So far so good, the window is working well! I will use the Auto Shop again in the future if I need repairs.