Thank you for the follow up but, no thank you on this updated offer to resolve it.
There was no misunderstanding when I called. I said gel manicure less than a week ago and she responded in perfect English " we only guarantee gel for 3 days, sorry"
After that I said thank you for the information, I will gladly take my business elsewhere. She replied ok, bye.
Now, having read the other Yelp reviews it is clear that you have a people problem. I am not interested in coming back there so that the women can gossip in my face, rush and generally lack professionalism. No thank you, my feedback was not to drive a response from you it was to let potential customers know how you operate. Good day sir..