We love Jacinda and Fun Kutz! My 1 year old has had two haircuts here so far and they've both been excellent experiences! (Sadly, not his first cut ... that was traumatic, which is why we shopped around for a new salon.) He is still fairly difficult to manage during a cut and Jacinda is always so patient, reassuring, and kind to him. The quality of the cuts have been consistent and we're very pleased. Our little guy loves the train table and their new TVs! We're loyal customers now.