I had an emergency at my apartment. I called the emergency number and was told the office will be open in 7 minutes and it would be ot faster should I wait until they open. I told the office my toilet would not flash. I m a cardiac patient and had to walk to the pool to go to the bathroom in this heat. I called and was told they could not get here for another hour to an hour half. Really? They do not care about the residents here they definitely don't care if u are disability. I only pay my rent early and on time. This is totally unacceptable. Always have to put a service order in more then once. This is totally unacceptable......