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  • I've been getting take out or delivery from Captain Tony's for close to 5 years. Its one of the closest lunch spots to my office in Shaker Square. The food is pretty typical fast Italian food and subs. Its solid and reliable, but nothing to write home about. Their customer service, however, is a disappointment. Because I've been ordering food from there for so long, you'd think they'd give a crap when I didn't receive an item that I order over and over twice within one week. I called to complain that an item was missing from from my multi-item order, and they actually denied that I ordered it and were rude to me. I had another worker in my office hear me place the order, so I actually have proof that it was initially ordered. Hope you don't mind losing me and my office's $1500+ a year worth of business, Captain Tony's! Pizza Bogo, Marottas, and Dewey's are nearby if you want kinder and better tasting pizza, and if you want subs in this area, go to Dave's Cosmic on Coventry, Subway in Shaker Square, or get a sandwich from Dewey's Coffee also in Shaker Square. Don't deal with people who don't value your loyal business.
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