In many years of frequenting Shadyside, I had never tried this establishment. Having braved snow to get to yoga on a Saturday morning, after neglecting to check the web for cancellations, I needed to find a men's room. Coffeetree was one of the few stores opened and were accommodating. They also poured me a large cup of coffee gratis. Five stars for employees who make it to work in a snowstorm and retain their cheerfulness and empathy for others.