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| - In 2010, they forgot to give my Kinder garden son his prepaid hot lunches at summer camp. They failed to apply any sunscreen, which they specifically requested we provide. When I complained, they forgot the lunch AGAIN! and shared his sunscreen with the entire class, consuming the full container in one day. I had signed him up for several weeks of summer camps, but after two consecutive days of this incompetence, I canceled them all and sent him to Mad Science instead.
In 2011, I wanted to sign up the family for the summer to enjoy the pool, paying month to month. This a very complicated process, which involves billing me for last years summer camp this year, screwing around with the rate, and crediting the overcharge back to my account "after a few days"
They will promise you anything, but you have to stay on top of them or they will do nothing. The director tries to cover for a lot of others mistakes (the exact words of an employee), for me, mistakes got annoying super fast.
If you have kids, this YMCA offers very needed services in this area, especially during the summer. Unfortunately, my experiences were not so great, and didn't live up to expectations.
The swim area can be very crowded, the facilities are in good condition.
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