Portofino's is your basic, non-pretentious red sauce restaurant. As long as you know that, you won't be disappointed. They do standard Italian dishes well (perhaps I should say Italian-American?). The veal marsala is great, as is the bolognese.
Having said all that, the Eastway location is the best one, IMHO. The (now closed) Gastonia one wasn't nearly as good, and I hear that the Park Road one isn't as good, either.