City Works is a very sub par within Pittsburgh. It is incredibly mismanaged. I have worked in ppg place for 10 years and was excited for a new happy hour and event location. Every time I have gone here which has been about 10 times, I have been disappointed. It is so close to my work I continue to give it a chance. I scheduled a team event with 25 people and they called two days before and said they couldn't accommodate us and had to fire their event manager...unprofessional. We made it work by going very early but come on. I went to happy hour at 3:45 and the hostess asked us if we were staying for happy hour which started at 4. Also asked if we all needed seats. The place was absolutely empty. They have a great location and beautiful facility. They need to get it together.