Best part of the hotel is the location. I'm so glad we didn't stay in Old Montreal. Lots of bus & train options. Wasn't too noisy (as far as street noise.) Some guest noise: Room doors are very close to one another. Staff & concierge friendly, professional & helpful. We booked through a discount online service, with no impact to the service we received. Like that they have recycling bins in the rooms. Happy to have L'Occitane products. Showers were fine. Wish there were a coffee maker in room and space in the fridge for us to store leftovers or some pop. No fan in the bathroom, and the door to the bathroom doesn't allow for much privacy. Didn't try the restaurant or exercise room, but used the computers in the lobby daily to check email & plan next day's logistics. And printed boarding pass, which was nice to get out of the way the night before traveling.