I felt extremely compelled to right a review for this small business after I read the horrible review that was left by JG. I am a regular customer at this boutique and always prefer to shop local when it is at all possible. What she is right about is yes the selection is awesome and the prices are the same in the big box stores too. What I don't understand is what she claims her experience with Emily was. I have shopped with her on many occasion and have seen her interact with other guest while assisting me. I can't imagine her "god awful customer service" was unprovoked! I can see in the review by JG the offensive language she uses that she probably isn't the most tactful person, even she comments she was probably out of line. I get so tired of seeing customers go into store and treat people like dirt because they are in a mood, as she also mentioned. Policies are policies in a store, who wants to take back a nursing bra of all things without the tags on it, that item becomes unsalable at that point. Try and return something to Target, good luck doing anything there without a receipt.. Also, she says she will tell all of her friends that they should never shop there, well she is doing them a great dis-service. The women at this store at times saved me from becoming very frustrated after my child was born and had a hard time nursing. At no fee they assisted me with lactation and bra fitting problems I was having. I would suggest any friend and women that is in the market for baby items and breastfeeding support to definitely make this one of your first stops!