I called them to ask if there was a wait list. They told me that there'll be a 45 minutes wait and can put me on the wait list. They told me I am 3rd on the list and they'll call me when the room is open. My friends and I went there after 45 minutes and notify them we're here. After 30 more minutes, they told me I'm first on the list. We waited for another 20 minutes. I went up to them and ask how much longer is the wait. The other employee told me to put my name on the list. I told them I've been on the list for more than an hour and a half. When I looked at the list, MY NAME WAS CROSSED OUT!!!! That's outrageous!!! There was no call! No notification! Horrible customer service. Guess I'm never coming here again.