This is one of the few Panera locations that I've been too and each visit is always good. First off, the staff are always great and enjoy talking to their customers. They are very friendly and nice. There is a good amount of seating and no matter what time of day you come, the service is quick and efficient. In addition, the food is always fresh and delicious no matter what items you decide to get. However, the desserts are sometimes a little hard and stale most likely because they sit for some time. Occasionally they will get part of your order wrong but they are more than happy to fix whatever mistake they made. The main complaint I have is that it's always really cold in this restaurant. Even with a jacket on, the cold still finds a way to get to you.