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| - The other day I went in to BR 'cause I was craving my favorite Daiquiri Ice so I wanted to get a hand-packed pint.
A new girl was being trained by the owner (who, I believe, is also a new owner) on how to fill the pint.
He went to help other customers and I got my order. Went home, opened the pint and it was only about half full. Not cool.
So I tweeted at BR with a pic of it, said if it was going to cost me nearly $9 the least they could do is fill it up.
They got in touch with the owner who called me & offered a replacement.
I should say, the owner & the new girl were both VERY nice & polite when I was there the other day.
Anyway, I went in today to pick up the replacement and once again the owner was extremely helpful, polite, and professional.
I also learned something new about the hand-packed pints; they're supposed to be weighed to make sure it's filled properly. Rocky Road is going to weigh more than say, Rainbow Sherbet, etc.
I know this location was not great a year ago, but it appears 2018 has made some changes. People should definitely give it a try again.
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