This is just about the bakery.
I ordered a cake for my son's birthday. I asked for cream cheese frosting. The woman taking my order wasn't sure if cream cheese frosting would work with the design my son picked out. She asked if I had a second choice of frosting just in case. I told her butter cream. She notated cream cheese as my first choice if possible and butter cream as my second. I then came in a few days later and ran into the woman who makes the cakes. I just wanted to adjust the time I wanted it ready but she asked about the notes on the frosting. I explained them to her and she told me merrily that cream cheese wouldn't be a problem. I told her I was glad and she circled the cream cheese frosting. When I picked up I saw the label had cream cheese frosting written on it along with the other details of the cake. However, once the cake was served we could all tell it was whip cream frosting. Not cream cheese. Not even my second choice butter cream. Whip cream.
Now I've noticed their carrot cake comes with whip cream frosting which we all know should be cream cheese, so maybe someone doesn't know what cream cheese frosting consists of....
I'm just going to start ordering my cakes elsewhere.