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  • This Nekter is horrible! I go to Nekter every weekday at a fabulous Nekter on McDonald and Scottsdale Rd and order the same custom smoothie every single day (with few exceptions). There are no issues. No matter who is working, they never have any problems understanding what I am asking for nor making it for me. This terrible, horrible Nekter NEVER EVER has been able to just take my order and make it as I have asked without having issues, asking for clarification, lecturing ME, "Well you know ... we will probably need to put ice in it ..." No - I do not want ICE in it! I want you to make me my custom smoothie as I ordered it. Isn't that why it is called "custom?" "Whenever I come here, there is always an issue," I voiced to the lady trying to pressure me to put ice in my smoothie telling me that without it it would be a juice. "There is no issue," she replied, "I'm just telling you you are not going to get what you want if you don't let us put ice in it. The other Nekter must put ice in it and just not tell you." I gave up. "Fine. Do whatever you need to do." Then I heard her ask the lady who took my order, "Wait, she wants mango in it too? Oh - I didn't see the mango." It appears she was wrong and I didn't need any ice after all. Like I told her from the beginning while the line lengthened behind me and she continued to waste time arguing with me to tell me I was wrong instead of just reading my order and making my smoothie. I hate that this Nekter is so much closer to my home and I am forced to come here if I want to stay on my strictly plant-based diet on the weekends because I literally dread stepping foot in this location. This is SO SO SO sad because I LOVE NEKTER!!! I have been to the one on Shea, the one on Scottsdale near the Quarter, and of course my favorite described above, and no where else have I run into such incompetence and annoying service. I am a Reiki Master and normally an extremely positive person. Not possible at this place. Would give zero stars if I could. Everyone has a breaking point. Having just left this place FOR THE LAST TIME, I have reached mine.
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