Got a call from Nan letting me know that our seat covers are done and if we would like them installed since we are local. It seems like an easy job to install seat covers but I have learned the hard way. Takes me a full day yet people that do it daily know all the tricks and the seat covers get on in an hour or so...the covers look awesome and happy they installed them. The covers were exactly as described on line and make a ten year old car look great again. Well worth the cost! Had a couple of communication issues were I left voice mails and no return calls and actually included a note with the original order that was not responded to. Since the communications were not pressing matters it made little difference in this review. I will definitely use them again if the need arises!