This Bojangles location has to be the absolute worst service ever. I don't live far so I've gone more than a few times - and they have NEVER gotten my order correct. EVER. It doesn't matter how simple the order may be - you always end up with something missing and usually something added you didn't order.
Example - just last week I ordered:
2 boberry biscuits
1 plain biscuit
1 large order of botato-rounds.
I got:
2 Boberry Biscuits
2 plain biscuits
No botato-rounds
Before then - Ordered:
4 Biscuits
1 side of Mac and cheese
Got:
5 Biscuits
1 chicken tender (1???)
1 Mashed potato and gravy
There is some lack of communication between the person who takes your order in the drive thru and the employees who put together the meals. They just can't seem to get it right. I've gotten in the habit of pulling around the front, checking the food, only to have to go in and ask for whatever was missing. I've seen multiple others have to do the same thing.
If there were another location as convenient I would never return to this location. I may not return anyway as I'm sick of dealing with the staff.