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| - I love the original Chicken Box on N. Tryon but I decided to stop here because it was closer. I called ahead and spoke with a nice lady on the phone to order a 3pc whiting with cabbage, cornbread and black eyed peas. I told her about the offer on yelp for a free sweet tea with entree purchase and she asked that I just bring it with me and I would be fine.
When I arrived the man at the register was in the back and came out complaining about another employee. He said to a client waiting for her order, "You see what I have to deal with!?" He and that client proceeded to have an exchange about the other employee's "attitude" while 3 other clients awaited his service. Needless to say, the lady in front of me (who was next in line) was displaying perturbed body language, which he completely disregarded.
When it was my turn, he asked for my order and I stated that I'd already called in for a pick up order. Instead of asking for my name and looking it up in their system, he proceeded to play a guessing game, that took about a minute and a half. Finally, he asked my name and said it should be out shortly. I informed him of the yelp coupon (that's available with check in) for the sweet tea. He condescendingly stated, "Ya'll be usin' these old coupons! Here's the coupon we got right now." He then passed me a folded copy of the menu (yeah,the menu!). I explained him that I was confident it was valid as it was on the yelp page and was only available with check-in. He angrily went and got the tea and told me my total was $8.45. When I pulled out my card he said, "That will be $9.45." I explained to him that he'd just given me a different total and he said that was because of the tax. At this point, I didn't want to argue over the dollar.
When he brought me my order he complained about the bag, clearly trying to blame the other employee. He got a new bag. I checked my order and started to leave. He said, "We good?", instead of offering a genuine apology. At which point, I just walked off.
Now on to the food...
The whiting was hot and delicious.
The cabbage tasted like it had been sitting for days and had a light brown tint versus the typical green color. It had a strange aftertaste.
The black eyes peas tasted like they'd been sitting as well and were bland and watery.
The cornbread muffin was dry and lackluster.
The tea was perfectly sweetened.
The one on N. Tryon is always a perfect experience and I'll keep going there as I have been since the 1990s.
Avoid this location and drive the extra 5 miles for a fabulous experience.
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