My husband wanted to give Audi a second chance. Upon arrival we were greeted promptly by Greg Mahoney. I explained to him my prior experience and he more than made up for it. He genuinely felt bad for my earlier visit. He introduced us to sales manager Patrick Scheidecker who also apologized for our earlier visit. Greg was very knowledgeable about the Q5. We spent a lot of time going over every nuance of the vehicle. I ended up purchasing a Q5 from Greg. The car is amazing! I am not one to give second chances, but on this occasion I am very glad that I did! If you are looking for an Audi, go see Greg, you will not be disappointed.