I toured the facility yesterday and was really disappointed. The facility is very dirty, and I toured the toddler room and the floors did not appear clean (both the carpet and tile). Also there was not many toys or anything that might entertain the toddlers for a decent amount of time. The room was open, and they used baby gates (that were free standing, not fully attached to the wall) and I can see an accident waiting to happen there! There was also an adjacent room that was small (again with ONE large toy) and had couches like it was the staff lounge. I would not want the staff lounging around while watching my son... Lastly, the ladies showed me the toddler schedule and I only saw they change diapers twice a day? If my son is there about 9 hours I would expect at least 3 changes (every 3 hours?). Also they incorporate outside time, but it is so HOT outside I would not want my toddler outside for 45 minutes to an hour as the schedule specified. The gentleman at the front desk was nice, but seemed very uncomfortable giving me a tour. Had a bad feeling all around, not confident they would take good care of my toddler, and I DO NOT understand how they have such good reviews..