Wireless connection at this place is HORRIBLE. NASCAR event was right outside our hotel so it was as loud as can be. However, staff was nice and accommodating. Unsure if it's just southern hospitality or if they're actually good workers - either way, not worth it. If I were back in Charlotte and needed to be close to the Federal Courthouse would I stay here? Probably not. Westin would be a better choice for a little more money.