This is the first tanning salon I ever went to and that was about nine years ago. Throughout management and staff change I've continued to come here on and off (whenever I'm in Arizona)
Anyways, I signed up again in April (I hadn't tanned here in about a year and a half, if not longer) a few weeks later my mom signed up and the girl who took my moms info told me I would get a free month. Score! How awesome is that? Well my paid month recently expired and when I went in I was told my membership was up. I explained everything to the lady working and with a puzzled look on her face she allowed me to tan. This happened about two more times and each time I had to explain to the worker about the free month. I figured no one ever entered it or saved this info. Today I went in and Jill was working. I explained everything to her & to my surprise that free month does NOT exist. If you sign someone up you get a free upgrade for the month. I never knew this, or else I would have. Well Jill was very understanding and friendly. In fact the whole staff there is very nice!! Everyone except for one girl. She's not necessarily rude, but she does seem as if you're irritating or interrupting her by going in.. Weird! But with all that said, I will still rate this place 5 stars. The girl who told me about the free month is no longer there and the girl with the attitude does not out weigh every other person there willing to help you out and greet you with a smile.
I normally don't write long reviews like this but I felt like I needed too with this one.