Used Teleflora to deliver flowers to my sister for her birthday. They used McCandless as the florist shop. Very disgusted. Arrangement was nothing like what I ordered. I complained to Teleflora. McCandless florist contacted my sister to say that I was cheap and the if I paid more than $50 then it would be nicer. They had no business telling her that about my gift. Very unprofessional. When I called, the owner lied to me and said she never said it. However, her phone number was on my sister's caller ID. She was screaming and yelling like a mad woman. I hope Teleflora drops them as a florist. Terrible customer service. Sends whatever they feel like and not what you order. NEVER use them again. Too many other good stores with great business practices out there to use.