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| - I have been a long time fan of Invitation V. My parents rarely visit me in Montreal, but when they do, they ask to go to Invitation V for a brunch or dinner. Today marked my last visit to this restaurant, breaking the loving TWO-YEAR relationship with this place. I will never ever visit Invitation V again.
Today we ordered omelette and two salads, none of them represented what the food was like. My mom ordered the tofu omelette, which was bland and tasted like uncooked dough warmed up in the microwave. The dish was drowning in the sauce to the point my mother did not finish the plate. She ate the fruits on the side and was left hungry. I had the kale salad, which was drowning in a vinaigrette dressing. Besides, the salad was nothing special - I do not believe that kale, radish and tomatoes alone deserve my $11. I could not finish a half of my plate either.
We asked the server whether the chef changed, she replied no. We politely asked for the bill, paid $65 something for the food that left us hungry and began to quietly leave the restaurant. This is where the story begins.
Before leaving Invitation V, I was stopped by the server. She held the credit card receipt from our payment and said we did not leave tips. I felt puzzled, but I replied that we did not enjoy food and, thus, did not leave tips. The server replied: "You have to leave 15% minimum. It is by law in Quebec." WHAT THE HELL ON EARTH IS THIS!? I know I speak English, so I may not look like a local, but this is pure bull shit. She DEMANDED TIPS from me.
Instead of arguing with stupidity, I assured the server that I also work in restaurant industry here in Quebec, I have never heard of this law. She replied that she will have to pay my bill to the restaurant because we did not leave tips. I advised her to find another job.
Apparently, anything said before did not count for this lady. She came up with another way to make me pay the tip. She said we need to pay for the service, not the quality of the food. Again, my only response is that we did not like either of those two and will not pay the tip. If you remember, when she served us, we told we did not like food so she could take away our plates. The lady only shrugged, left us in silence, and did not even offer us to talk to the chef.
Her final sentence was the "by law in Quebec 15%" bullshit, so I told her she either lets me leave the restaurant or I call the police. She let me go.
An advice to management - start paying your employees real wages and include that into the price of the food we pay for. It costs us, customers, the same price minus the embarrassment you put yourself into. An advice to the server lady - get your shit together and find another job.
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