The communication at this location is terrible. They have a text message system which sounds helpful, but it only is if you use it correctly. I received at least 7 text messages confirming my car is underway and would be done on 09/11. I called first thing and it was not available. I had to follow up 3 times to get confirmation when it would be done and even then we got back at close insisting we have it today. We had a rental car and no one told us to return it to the collision repair place rather than the rental location (only found out as I was about to drop off the rental). On top of that, I just got my car back and the a/c isn't walking properly. While the people were nice, I am extremely dissatisfied with the experience and will likely reach out to my insurance company about it as they were the ones who sent us there.