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  • 5 stars for quality of service and professionalism, but 3 stars for the villa room. I would have given the villa 5 stars but man when the heat or AC is turned on or off, it is so loud I literally jump or my heart skips a beat. Is there anything that can be fixed? The service experienced at breakfast, the bar, and front desk was exceptional. Everyone was very nice and professional. The breakfast buffet was your standard buffet (see Bluefire Grill review), with one rotating dish every day (one day was biscuits with sausage gravy; another day was some tamale type dish). The dining area is quite small though, so there may be a wait. On Sundays, they offer an omelette bar too! The bar is rather large and stays open till midnight, as opposed to their other restaurant, Flemings Steakhouse, which closes at 10PM. The villas are a long walk from the main hotel, so we drove. The villas has a nice pool and hot tub, whereas the main hotel pool is quite larger with kiddie pool, and hot tub. Both pools were heated (but still a wee bit cold) and have towels to lay down. The villas are so large and renovated. I just loved it! The only negative were the following: the beds were a little squeaky and the hvac unit when turned on is so loud, i almost woke up every time, even in deep sleep when it was turned on and off. Anyways, It has a full kitchen and washer/dryer in the unit. It has a private courtyard too. Awesome surround bar for the main living room tv (has tv in each bedrooms with limited tv stations though) with loud pumping sound for movies and sports. Please print out a list of the tv stations somewhere! No resort fee (saves quite a bit $) or pay to park at this hotel (a big plus) with complimentary WiFi for HHonors (make sure to sign up). Fantastic location, close to the 101, Old Town, Fashion Square Mall!
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