I purchased 2 Chicken Parmesans, and went home, apx .5 mi from store. I added a liberal amount of refrigerator ketchup, my wife a ranch from the store. About 1/3 in I realized it was raw, not a little pink but mostly. I went back to the store and spoke with manager Armando and showed him the sandwich. He said he would make two more and disappeared, no apology, nothing. Another worker dealt with us and was courteous but again not even an apology