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  • Every once in a while, I will make an exception to my rule against reviewing chain restaurants. And every time I make that exception, it's because I received exceptional service. I'm not a stranger to Red Lobster. I love sea food and it's one of the avenues available to those of us who aren't on the coast every other weekend. And compared to other Red Lobsters I've visited, I prefer the Goodyear location because it's newer and cleaner. As soon as we arrived, the hostess Maritza made a great impression. She was smiling and sat my girlfriend and I right away. And the service continued with our server, Jarrett. He arrived quickly, took our drink order and explained the menu with his own flair. I've heard others describe the same menu with less enthusiasm. It sounds weird, but when someone sounds genuinely interested in what they're selling, it makes the dining experience more enjoyable. Which is why I always ask servers about their favorite menu items. Jarrett was busy with other tables while my girlfriend and I dined on drinks and appetizers mainly. He was always present when needed and did a wonderful job from beginning to end. Our meal started with great drinks, those always delicious biscuits, and continued with the coconut shrimp. I love the pina colada dipping sauce! But to wrap up the meal, the garlic roasted mussels were a little disappointing. Several of them, nearly 1/4 of them were not opened. Pity. I know if we mentioned it, they probably would've made some more, but we were stuffed. Even though the food wasn't perfect, there are plenty more options on the menu that I'd love to return for because of the great service. Thanks!
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