While initially happy with the service, I was extremely disappointed that when we loved 8 miles away and still in the service area, they would not finish out the year contract at our new home. I paid a lot of money and they only came to my other house once to spray, it wouldn't have killed them to come spray at my new home. Because I'm a renter and don't know if I will be here for lie than a year, I am going to find pest control that either charges by visit or will follow you to your new location....asked for a prorated refund and was refused.