This company has gone above and beyond the call of duty. We called them a couple weeks ago and they warned us that our air conditioner wasn't going to last too much longer. Well of course we had to figure out scheduling. We sent it up to be replaced on July 6. On June 30 it stopped working completely. We called Rick Garrick, the gentleman that came out and looked at our unit to begin with. He was on VACATION but that didn't stop him from helping us. He got someone out to our house the next day to see if they could get our unit working until it could be replaced. When they couldn't get it working he set it up for them to come out on a SATURDAY to replace it! They got here at 6am today and have been working diligently to replace our unit. Everyone we have dealt with from Rick to the foreman to the guys doing the work have been professional and awesome!