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| - It was my family's first visit to the Cheesecake Factory about a week ago. It was a Friday night and we were obviously expecting a longer wait because we didn't make reservations. There were probably fifty people outside waiting, so we just decided to stick it out.
Five minutes later, we get buzzed in. The host who had been very rude and bitchy for lack of a better word, hadn't bothered to ask how many people were in our party, and assumed two. Um, no, it was four. They dealt with their mistake by bumping us right into a table, past all those who had been waiting much longer. Of course, everyone was upset.
The service isn't memorable, even a week later. We were seated on the outside patio, which was warm in the 50 degree weather and rain outside. The food didn't live up to any hype most people give it. The other people in my family liked theirs, but it just wasn't special. Also, the people next to us ordered a lot of seafood, so I was forced to smell that awful aroma the whole night. It felt like there was just no space! It was chaos. Not impressed, but I'll probably give it another try eventually.
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