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  • This is a take out service review- I absolutely love dine in. Extremely disappointed with the level of service and detail to their take out. We ordered our regular seafood pancake, dukk bokki, spicy sirloin and rice. I requested the ramen noodles in the dukk bokki be replaced with glass noodles as they have always done for me during done-in without a problem. After placing my order, I confirmed with the gentleman that I was ordering 3 items. Upon receiving my order (someone picked up for us), the seafood pancake was a complete soggy, soy-saturated disaster. Somehow the plastic sauce container melted and all the soy sauce, and I mean the ENTIRE thing leaked into the container and was absorbed by the pancake. Please see photos. The plastic was melted to a smooth finish, the grids on the container aren't even visible anymore! A waste of $9! We couldn't eat the pancake, it was too salty. The dukk bokki- my most anticipated dish(I was famished)! It was with ramen!! I hate ramen because it absorbs all the sauce and ends up bloats and starchy. Thoroughly disappointed. The sirloin was okay. I called to express my concerns and luckily got the same gentleman who took my order. He was apologetic but definitely didn't extend any courtesy. I will not be ordering take out again from this place. They are great with eat-ins but I am not sure if it is a communication, assembly line issue or something but our order sucked!
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